Welcome to DePaula Ford
Thank you for taking the time to check out DePaula Ford, serving drivers in the greater Capital Region. At our dealership located on Central Ave. in Albany, NY, we boast a selection of over 400 new Ford vehicles to choose from. We also have a full stock of 150 used vehicles, including a number of certified pre-owned Fords.
When you’re shopping for a new or pre-owned vehicle at DePaula Ford, our knowledgeable sales staff are trained to help you throughout every step of the process, and help find the car that best suits your budget and lifestyle.
Choose DePaula Ford and you’ll also be backed by comprehensive maintenance and repairs at our Ford service center. We’ve got a full staff of certified technicians on hand, as well as state-of-the-art service equipment and authentic Ford OEM parts. So whether you need an oil change, a brake inspection, or major repairs, we’ve got you covered!
Stop in to DePaula Ford, your Albany Ford Dealership today! You’ll find our doors open for sales Monday through Thursday from 8:30 a.m. – 8:00 p.m., and Friday and Saturday 8:30 a.m. – 6:00 p.m. You can contact us with questions online or call us at (518) 375-2163.
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DePaula Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Scheduling an appointment was super easy, Chase went over all the details with me (without getting bogged down by too many) and I was able to get a shuttle to work (Jim was super personable) and picked up after the work was done. Excellent crew all around!
I worked with Josh Halse to order and purchase a new ride. He was excellent to work with. Thank you for making the transaction seamless.
This place is so understanding, quick, and efficient. They treat you like a person, and listen to what you want. Had an awesome experience with Mr Haroon Matin, and Qasim Dawood. Definitely will be referring both to my friends!
Excellent service center. Friendly advisors who know their business. I recommend this dealer. Great place
I like the service I got from you my appointment was right on time Thanks 👍
Service was outstanding, I was able to make a appointment within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call will be made to me once the vehicle was ready. Once I was called a courtesy ride picked me up to return to Depaula. The manager took me to my vehicle to show me the results of their work. I was impressed. The tech went above and beyond to make things right.
I took my vehicle to the body shop after a small impact from a vehicle behind me. Jeff Winnie and his crew did a great job fixing my Honda Ridgeline. He made the process of working with the insurance very easy, and arranged for the rental vehicle. When I picked it up, it was detailed and looking like new. Thank You!!
They are always helpful and courteous! I find the go above and beyond to help!
Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing.
Great service, did not have to wait long at all. This is our 5th vehicle from Depaula
Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism.
I had a great experience! Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️
The people I worked with were wonderful, competent, upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come.
We knew the exact car we wanted to see and about what we were willing to pay for it before arriving. Jay handed me off to Haroon, who was polite and fast to facilitate our needs (test driving the car, getting the trade-in appraised). We got the initial number and Jay sat down with us to talk turkey. I gave my target number, he met it, and we sealed the deal. Very straightforward without so many of the sales tactics I've come to expect during the process, which was in its sixth week (with as many dealerships involved) at that state. Would come back again.
Staff was very friendly and helpful of all my questions. Would buy from them again.
Excellent experience. Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way without me feeling like I was being talked down to. Same with Chance. He answered my follow up questions without making me feel stupid. All the work was done quickly and the car drives great. We'll be back for any other repairs or car puchases.
Excelent emergency service provided by Luis Correa when my Battery died and needed immediate replacement.
Everyone from start to finish was very personable and helpful. I didn’t feel like I was being pressured and I was given all the options up front. No surprises. This was an easy and much appreciated experience.
Chance did a great job with support. Justin and crew always go above and beyond
Very professional helpful people. Also very knowledgeable about the product. Good and reliable service in a timely manner
Luis treated me like family - he couldn’t have made it a better experience. He’s an asset to your business
Brought my truck in for rust proofing and undercoating. Dropped off at 9:00 and had my truck back by 2.
Excellent service. No questions. Everything up front and as promised
Louis was fantastic. Great service and I appreciated his sense of humor.
Smooth operation. In and out quickly. Very accommodating. Would recommend to others in the future.