Welcome to DePaula Ford

Easy and professional. Enjoyed the service visit. No issues whatsoever. Will continue with DePaula service.

My experience with everyone I have come into contact with has been positive. The environment at the dealership is welcoming and the staff were courteous and professional.

I have never had a bad experience with DePaula and Lenny was absolutely awesome and valet service was excellent

I have never had a bad experience and Lenny was amazing and the valet drivers were so kind

They serviced my car in a professional and timely manner and they were clear about their prices upfront.

I’ve had a very good experience on multiple occasions with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine problems in the last six months and I trust DePaula Ford very much. They are always trying to make their customers happy. They have gone above and beyond for me and taking care of the major issues and a couple of minor ones that came up. I recommend them highly -thank you all very much.

I had the pleasure of walking into DePaula Ford after finding a truck online that caught my eye. I walked in and was IMMEDIATELY greeted by Deven McGuirk. He was hospitable and welcoming. I told him what I was looking for, he brought it up front, I told him how much I wanted to pay, he said it would be difficult to meet that ask. He didn't dismiss me and give me the ole "Let me go talk to my manager routine." He worked hard to get me a deal that was very good. I went back in the next day and met with Qasim. What an absolute pleasure it was to deal with him as well. They were both transparent about the whole transaction... No hidden fees, no bullcrap. They will do what they can, within reason, to earn your business. I will 100% recommend these employees (Devin and Qasim) and this dealership as a whole in the future. Good stuff all.. Keep up the good work.

Had an emergency issue that was taken same day and turned around before noon. Incredibly happy.

Devin was very helpful and attentive. He’s an easy to talk to person and answered all of my questions

Thank you for all your help. It wasn’t my best choice but I actually like my new car that was recommended by Nick. Thank you for taking time to explain all and showing me how to use it :) It wasn’t very helpful

It was a very enjoyable experience. I called a bunch of times andhe always picked up. Excellent customer service.

Everybody was extremely friendly and helpful, especially Colin and Qasin. Colin ended up thoughtfully recommending me a car I wouldn’t have thought of and couldn’t be happier. They were also expeditious in going above and beyond handling the DMV and insurance. Highly recommend, and will be returning for maintenance on the vehicle and encouraging others to visit if looking for a car near Albany. 10 out of 10

Quick service, good communication with updates in status, customer friendly, coffee and snacks, wifi and tv

Came in to buy a raptor and left with a raptor and a used Audi q8. Very big win for us. Thanks gang

Devin went above and beyond to make sure I was completely satisfied with my purchase, answering messages and making sure my car was in pristine condition. I appreciate his dedication to his customers.

Very Responsive!! Great experience with my out-of-state purchase. Definitely recommend them to anyone looking to purchase a car.

I have been using DePaula Ford to service my.Explorer, Mountaineer, and now my Lincoln because they have always very professional and courteous. Everyone that I have encountered has been friendly, knowledgeable, and attentive to my needs

Lenny is very helpful and knowledgeable. He provides excellent and timely service and I will return to DePaula.

Chance was awesome and so friendly and helpful and I’ll definitely come back to your dealership!

Luis was very prompt in checking me in and kept me updated on the progress of my vehicle.

Was very pleased with the professionalism of Lenny, he’s definitely a great asset for your company

I had a really good experience The seals guys were excellent The sales manager was really good and I was satisfied

John Fulham is your guy for an easy car buying experience. None of the usual bull donkey, sales pressure, let me talk to my manager. Just found my car, got a decent price and drove out with a new car. Never owned an American car, only MBZ or BMW. The Ford product is outstanding and an absolute joy to drive.

Best Ford service in the area everything went as planned and according to schedule. Great

The service crew was so polite, knowledgeable, helpful, and kind. 10/10 would recommend it to others. Thank you so very much for your help!!