Welcome to DePaula Ford

I live over 1500 miles, and made this purchase by phone calls, text messages and emails. After serval back and forth conversations, a final price was agreed upon. The sales department was easy to work with. The finance department was a pleasure to work with as well; they stated what the options were, horned my choice and wasn't pushy. Great team to work with.

My Experience was good. They made me feel comfortable with the service. They sure I had a vehicle. And they made sure I had the knowledge of the service

Our experience with DePaula Ford was outstanding from start to finish. If you’re in New York City or the surrounding area and are shopping for a Ford, I highly recommend making the trip. It was absolutely worth it. I’ve purchased fleet vehicles for my business from dealerships all over the country, so I’ve dealt with just about every type of sales department. The only dealership that has ever provided a better experience was one where my brother worked, and naturally I received special treatment there. Outside of that unique situation, DePaula Ford has provided the best dealership experience I’ve had. What impressed me most was how straightforward and honest the entire process was. There were no games, no hidden surprises, and no wasted time. Josh and Haroon delivered exactly what they promised, which is something that’s unfortunately become very rare, especially at many dealerships around NYC. They were professional, transparent, and made the entire buying process completely stress free. Not only was the process exceptional, but they also gave us an incredible deal at over $6,000 under MSRP on our new Transit 350HD. We completed the entire purchase in a single day, while most Ford dealerships couldn’t even give me a straightforward price after multiple conversations. We’ll absolutely be returning to DePaula Ford when it’s time to add more vans to our fleet. If you’re in NYC or anywhere in the surrounding region, don’t waste your time with dealerships that play games. Make the drive to Albany. You’ll likely save yourself time, frustration, and thousands of dollars while getting exactly the deal you were promised.

Made biying experience enjoyable. Great service

The new space is great. Communication about my car was easy and quick. Great service.

Process was quick and I am satisfied. Word word word word word word word count

Great service, was taken in right away and kept up tu date on the whole process

This was my first service on my new Ford F150 platinum. I purchased the service contract when I purchased the vehicle.

They were fantastic The environment was clean and comfortable. They addressed all my needs for my car efficiently.

Everyone was extremely helpful and attentive. They made the process painless and quick, I would highly recommend going to DePaula Ford.

The dealership itself was extremely clean and professional looking. All my interactions with your sales staff & finance staff whether it be via email, the phone, or in person was pleasant and professional. As I was a buyer from out of town I appreciated that. I would make the drive from Syracuse, NY to Albany, NY again without reservation and will recommend friends & family to do the same.

As usual the service was excellent. Everything was explained and the service took less time than estimated. The renovated waiting area is amazing. I have 2 Ford Dealerships that are closer to my home, but I have been going to DePaula since 2022 and have made the executive decision to return each time.

Lenny is the utmost professional. Great communication. Always willing to assist. Helpful and friendly. the best

Work with Masood Sharif and help my son to buy a new car. Being a father out pf town Masood work diligently with me, my son, insurance, banks and service shop to mke sure my son experience was seamless .