Welcome to DePaula Ford

Everybody was professional and nice. They took care of the problem immediately, actually in shorter time than they thought it would take. I was very happy with the Service.

Everything was great. Lenny was on top of things and made sure everything was taken care of. Great job.

DePaula sales team went above and beyond to meet my needs. I highly recommend this dealership and their staff.

They had exactly what I was looking for and I was able to drive off the lot with my new vehicle the same day

From beginning to End DePaula Ford, Devin, and every staff member I interacted with was friendly, helplful, and knowledgable. Devin was able to answer every question I could muster, and DePaula gave me a great deal on a great car.

Super helpful, quick Amazing personnel that really made my trip there stand out Amazing, thanks

Eddy is always a pleasure to work with. He is accommodating helpful and explains things in a way that makes sense. He's also kind and friendly.

Thorough as always. Very professional. Everything went as expected. Great service from all involved in getting me in and out and taking care of my Escape.

The service department always has me in and out quickly and does exceptional work on my 2020 Ford Mustang GT.

I was trying to find an F150 with automatic 4wd function . I went to other dealers but they failed to disclose that I needed a Lariat trim level for that feature and they wanted to sell me what they had. I live in a rural area and wanted to buy closer to home but went I used ChatGPT to discover that I needed a trim level of Lariat for that auto 4wd feature. I would have appreciated being told that. I then discovered DePaula in Albany and they had 5 on the lot! THAT MEANS THEIR DEALERSHIP HAS GREATER STOCK AND THEREFORE MUCH MORE CHOICE ! I live 90 minutes one way and called ahead.i politely asked for a very experienced sales perso and was referred to Devin. He was great. No Bullshit and NO PRESSURE .He presented all 5 vehicles to my wife, who would be driving the truck. NO PROBLEM. He respectfully moved each of the three vehicles out of the five onto a quieter part of Albany and let her test drive them. We ,together decided on one and enjoyed a LARGE DISCOUNT WITH EMPLOYEE PRICING, which was ending in two days. We are enjoying the vehicle itself, a midnite blue, which looks black much of the time. They prepped the vehicle right then, late Friday afternoon after arranging our financing preference through their highly competent finance officer. We drove it home that same day even though late in the day. That saved us more 3 hour round trips. Names of some of the ancillary staff I met, including the receptionist who set up my visit before we arrived at DePaula, now escape me because I have been distracted since the purchase with “life”. BUT, everyone I was privileged to have me there were, affable and attentive even though we were only purchase one vehicle and not a fleet. I hope the ownership of DePaula reads what I hope is recognized as a Stellar review. They should be proud and recognize how fortunate they are to have employees like I interacted with. I am old and I don’t know if I will live to need another vehicle but I would return to Devin and DePaula without any hesitation. R D Oneonta,NY

All the staff at DePaula Ford were great to deal with. Awesome facility. Everyone very polite. Thank you

Great dealership to do business with

Nick did everything that he could to get me in the right vehicle for my budget.